JON
SCHAEFER
SENIOR PROGRAM/PROJECT MANAGER & CORPORATE CONTENT CREATOR
SENIOR PROGRAM & PROJECT MANAGER WITH NEARLY A DECADE OF EXPERIENCE LEADING CROSS-FUNCTIONAL TEAMS, MANAGING COMPLEX PROJECT PIPELINES, AND FOSTERING A PEOPLE-FIRST CULTURE THROUGH COACHING, SUPPORT, AND MENTORSHIP. OVER FIVE YEARS, SERVING AS A CORPORATE CONTENT CREATOR — DEVELOPING EXECUTIVE-LEVEL SLIDES, DASHBOARDS, WORKFLOW AUTOMATION, AND VISUAL STORYTELLING ASSETS THAT DROVE PRE-SALES INITIATIVES, SECURED EXECUTIVE SPONSORSHIP, AND STREAMLINED OPERATIONS. RECOGNIZED AS AN ORGANIZATIONAL SME, MENTORING PEERS AND EMPOWERING TEAMS THROUGH CUSTOMIZED TRAINING AND INNOVATIVE SOLUTIONS.
Experience
2015-2024
2023-2024
SENIOR PROGRAM & PROJECT MANAGER
Led pre-sales quote-to-cash RFx programs across the Americas, driving strategy, governance of risk and gap assessment with mitigation, and cross-functional collaboration with stakeholders while providing program leadership, securing high-value contracts, and creating content and automation to support informed decision-making. Mentor, educator, and effective documenter, fostering skills, supporting new hires, and ensuring smooth integration into operations.
2020-2023
PROJECT & PROGRAM MANAGER
Led Americas quote-to-cash RFx operations as lead for quoting and risk assessment, driving cross-functional collaboration, creating accurate documentation, and establishing risk and gap assessment frameworks to address compliance and operational needs. Championed team leadership by mentoring members, representing peer perspectives, and fostering collaboration to meet organizational goals.
2016-2020
PROGRAM & PROJECT CONSULTANT MANAGEMENT
Managed quote-to-cash quoting and ordering for end-of-month activities, ensuring accuracy, speed, and alignment with internal processes while facilitating cross-functional collaboration to optimize ordering, mitigate risks, and streamline operations. Directed a Manila-based team to drive productivity and alignment with goals, and delivered executive-level reporting to inform leadership decisions.
2015-2016
ASSOCIATE SOLUTION ARCHITECT
Led specialized solution architecture tasks within sales operations, providing direct support for active RFx and existing customers while enhancing team proficiency through comprehensive training on company systems. Streamlined project coordination by leading daily task calls, ensuring clear communication, tracking progress, and keeping management aligned and accountable.
2013-2015
PC TECHNICIAN
Team member providing in person technical support for end-user computers, phone systems and point of sale systems.
2006-2013
IT CONSULTANT
Self-employed IT Consultant supporting Microsoft Office 365 & Google Suites within local Charter/Private Schools in Reno Nevada.
REFERENCES
"What sets Jon apart is his exceptional high performance on project deliverables, while still making time to support teammates and leaders in the organization. He is an invaluable asset that leans in when approaching a challenging project or situation time after time. His proactive approach to problem solving stands out. He has left a huge impact on this group with his leadership skills, collaborating and training of his peers, along with proactively creating documentation and reporting for custom solutions at Verizon."
Sandra M. Bathgate, PMP
Senior Deal Strategist
About Me.
My name is Jonathan (Jon) Schaefer, and I am a Program and Project Manager with over a decade of experience leading cross-functional teams, optimizing workflows, and building impactful content, I’m excited about the opportunity to bring my skills and energy to your team! What draws me most to a company is its culture of innovation, empowerment, and continuous improvement, including the values that deeply align with how I approach both my work and leadership.
Throughout my career at Verizon, I was often the go-to person for more than my title. While managing large-scale RFx operations and leading project pipelines, I continually sought ways to improve processes - even when that meant building custom solutions using simple but effective tools like Excel, macros, or formulas. I thrive on taking complexity and distilling it into clear, actionable insights through data dashboards, reports, and visual content that support decision-making across all levels of an organization.
What sets me apart from other Program & Project Managers is my passion for content creation and data storytelling. Whether I was crafting executive-ready presentations, developing automated reporting tools, or mentoring peers through documentation and training, I’ve always been driven by a desire to connect people to the bigger picture - and to each other.
The next company I join will be more than a career move; it would be a chance to contribute to a company that shares my belief in the power of people, technology, and purpose-driven collaboration. I’d be honored to bring my leadership, creativity, and results-oriented mindset to your team.
Education
2012-2015
Bachelor of Science in Business
Administration with an Emphasis in Business Intelligence
Grand Canyon University
"The Bachelor of Science in Business Administration with an Emphasis in Business Intelligence at Grand Canyon University prepared students for information-driven roles—such as business analyst, project manager, quality assurance specialist, and e-/m-business solution manager—by combining a classic business core (management, accounting, finance, marketing) with applied business-intelligence practice aimed at real-world decision making and entry-level MIS positions."
AWARDS
Anthony Recine
Retired CMO and Head of Commercial Management
Verizon Business
Customer Excellence
"Congratulations to Jon from the DVSS team for the recent Multi-Million customer win. Jon worked diligently with PCM, Legal, and Billing Solution to solve for system supportable pricing structure for Customers stores. Jon also worked with the QuickStart partners to successfully enable the MSA for streamlined ordering. Thank you Jon!
**Customer name and contract value not listed**
CONTACT
I’m currently seeking new career opportunities and would be happy to connect with you. Feel free to reach out if you’d like to discuss my experience, potential collaborations, or open roles that align with my skills.
Mobile: 775-420-1191
